Director of Business Operations, CPG
Director of Business Operations, CPG at Confido — NYC Office, US
- Company: Confido
- Location: NYC Office, US
- Employment type: FULL_TIME
- Salary: USD 165000–205000 / year
- Posted: 2026-07-17
About this role
Confido is the AI infrastructure powering CPG brands from deduction to production plan. We unify cash application, deductions, disputes, trade promotion management, forecasting, demand planning, and analytics in one integrated platform. The result: measurable time savings, smarter top- and bottom-line decisions, and the speed to scale.
Confido is trusted by 200+ brands managing $20B+ in revenue, including OLIPOP, Simple Mills, Dr. Squatch, Tropicana, and more.
We’ve achieved best-in-class growth and recently raised a $15M Series A led by Footwork Ventures and Y Combinator to accelerate our momentum.
What You'll Do
You’ll work across Implementation, Customer Success, and Product
Leverage deep technical & CPG industry knowledge to provide strategic guidance and support to existing customers, ensuring successful adoption and optimization of our software solutions
Partner with product development team to identify, prioritize, and define new software features based on CPG industry needs, market gaps, and client feedback
Serve as a primary CPG subject matter expert, translating complex business processes (cash application, deductions management, trade accruals, period close) into clear product requirements and user stories
Build and maintain relationships with key stakeholders at leading CPG companies, acting as trusted advisor on business process optimization and technology solutions
Drive client success initiatives including implementation support, training, and ongoing consultation to maximize software ROI and strengthen customer retention
About You
5+ years in Consumer Packaged Goods with demonstrated expertise in at least one of the following areas: General Accounting, A/R Accounting, Trade Management, Trade Optimization
Passion for being at the technology leading edge, driving automation and optimization of core CPG functions through innovative software solutions
Exposure to Trade Accounting
Strong understanding of complex deductions management workflows
Strong understanding of financial statements and accounting principles
Excited to work at our NYC Headquarters 5 days a week
🌴 Perks + Benefits
Equity
Paid Relocation
Unlimited PTO
401(K) through Vestwell
Provided MacBook
Fully Paid Health, Dental, and Vision plans
Catered Lunches on Fridays
Nightly Team Dinners for those staying past 6:30pm
Unlimited coffee and snacks featuring our brands
Confido provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.