Commercial Chief of Staff

Commercial Chief of Staff at Luminai — San Mateo, CA, US

  • Company: Luminai
  • Location: San Mateo, CA, US
  • Employment type: FULL_TIME
  • Salary: USD 125000–175000 / year
  • Posted: 2026-07-17

About this role

As Commercial Chief of Staff, you'll work directly with our CEO and Head of Sales to drive critical GTM initiatives that directly impact our 2026 revenue and pipeline goals. This is a high-leverage position where you'll own key outcomes for the company.

This is a hybrid position. Our team is in-office 3 days a week (Mon, Tue, Thu) in San Mateo, California.

What You'll Do

Strategic Outreach & Campaigns

Own the operational execution of major company moments—product launches, partnership announcements, customer case studies

Identify creative, non-obvious ways to create pipeline through events, content, and community

Ideate and execute on customer conferences, taking the idea 0→1 and then building a playbook on it

Customer Intelligence & Deal Support

Conduct deep research on target accounts before key sales conversations—org structure, strategic priorities, competitive landscape, decision-makers

Create compelling, customized materials that arm sales with insights and differentiation

Support strategic deal cycles with research, analysis, and coordination GTM Operations

Build scalable processes and playbooks that allow the commercial team to move faster

Introduce new tooling and agents, creating leverage through technology

Track and report on key GTM metrics; surface insights that drive decisions

Be the connective tissue between sales, marketing, product, and leadership—ensuring alignment and smooth execution

What We're Looking For

4+ years of experience in business operations, strategy & ops, management consulting, or a generalist role at a high-growth startup

Commercial orientation: you understand how businesses make money, think about pipeline and revenue, and have a natural inclination toward customer-facing work

Execution over strategy: you'd rather get something done than talk about it. You're resourceful, scrappy, and relentlessly practical

Ownership mentality: you don't wait to be told what to do. Given an objective, you figure out the path and execute—adapting as you learn

Strong communication: you can coordinate across teams, manage external partners, and communicate clearly with executives

Analytical capability: you're comfortable in spreadsheets and can turn data into insights. Bonus if you have SQL or similar skills

Thrives in ambiguity: you're energized by fast-moving environments where priorities shift and you need to figure things out on the fly

Nice to Have

Experience at a Series A - C B2B startup, particularly in enterprise software

Background in consulting (McKinsey, Bain, BCG, or similar)

Exposure to and interest in healthcare

Why This Role

High impact: You'll directly shape how we build pipeline and scale revenue. Your work will be visible at the highest levels of the company

Learning & growth: Work alongside experienced operators and executives. This is a launchpad for future leadership roles in GTM, strategy, or general management

Ownership & autonomy: We trust people to own outcomes. You'll have the freedom to run your initiatives and the support to succeed

Mission that matters: Healthcare is broken. We're building AI that makes it work. Every deal we close means better patient outcomes.

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