Head of Growth
Head of Growth at NALA — England, GB, US
- Company: NALA
- Location: England, GB, US
- Employment type: FULL_TIME
- Salary: USD 90000–120000 / year
- Posted: 2026-07-17
About this role
👋 About Us
NALA is building Payments for the Next Billion. Faster, smarter, and fairer transfers for everyone. Since 2022, we've grown our business 120x, grown the team from 9 to 150+, raised $50M+ from top-tier investors, and were named to the Forbes Fintech 50 in 2025.
We operate two core products:
NALA, our consumer app making cross-border payments cheaper, faster and more reliable for the global diaspora. Allowing users to send money from the UK, US and EU to Africa and Asia.
Rafiki, our B2B payments infrastructure, is powering global payments.
Our team includes alumni from Wise, Stripe, Monzo, Revolut, and CashApp — operators who’ve scaled world-class products. We act with urgency, think deeply, and put our customers first always.
At NALA, this isn’t just a job. It’s ownership, impact, and the chance to change global payments forever.
Join us in building Payments for the Next Billion
🙌 Your Mission
We are hiring a Head of Growth to lead and scale NALA’s global user growth across acquisition, activation, engagement, and retention. This role sits on the leadership team and is responsible for building and owning the strategy, team, and execution plan that drives measurable consumer growth.
The ideal candidate brings deep experience in fast-moving, high-growth environments and combines strategic capability with a hands-on approach. You will work closely with Product, Engineering and Data to deliver meaningful, sustained growth.
🎯 Your Responsibilities in this Role
Strategy & Ownership
Define and lead NALA’s global growth strategy across paid, organic, and product-led channels
Build a growth roadmap that aligns with company objectives and delivers compounding user and revenue growth
Own and evolve brand positioning and campaign architecture across regions
Set growth goals, budgets, and regional strategies with clear accountability and business linkage
Work directly with the CEO and other executives to align growth strategy with company-wide objectives and resource planning
Defend growth investments using clear business logic — even where direct attribution is not immediate
Team Building & Leadership
Build and lead a high-performing growth function across performance, lifecycle, analytics, and experimentation
Establish and run the operating system for growth: KPIs, sprints, weekly rituals, and quarterly planning
Hire, develop, and retain high-performing growth professionals across multiple subfunctions and geographies
Proven manager with the leadership experience and data familiarity to effectively define goals, strategies, and budgets for the subteams and regions within their remit
Has successfully managed growth teams of 5+ people across functions such as paid acquisition, content, analytics, and regional marketing
Execution & Measurement
Launch and optimise campaigns across Meta, Google, SEO, referral, influencer, and emerging channels
Build and scale repeatable growth processes, experimentation pipelines, and reporting frameworks
Establish measurement systems, attribution models, and reporting dashboards that function reliably across multiple markets
Own CAC, LTV, payback, and revenue impact from all growth activity
Bring an experimentation mindset to identify, test, and scale new growth opportunities
Cross-Functional Collaboration
Collaborate closely with Product and Engineering to shape growth loops directly into the product
Partner with regional leads and compliance to localise acquisition and engagement strategies
Translate complex analysis into clear business recommendations that inform cross-functional decision-making
Contribute to company-wide OKRs, quarterly planning, and cross-market go-to-market execution
🔥 Must-have requirements
Experience
Proven experience owning growth in a B2C technology company at scale (ideally Series A–C or post-product-market fit)
Strong track record of improving CAC, retention, and LTV across diverse markets and user segments
Experience hiring, developing, and leading cross-functional growth teams
Skills
Analytical - with examples and experience of this.
Deep knowledge of performance marketing, lifecycle strategy, attribution, and growth experimentation
Builds repeatable processes and scalable frameworks, not just individual campaigns
Strong data analysis mindset with fluency in forecasting, dashboards, and A/B testing
Effective communicator with a track record of influencing senior stakeholders and aligning exec teams
Mindset
Outcome-driven, commercially sharp, and highly executional
Comfortable navigating ambiguity and building structure in real-time
Collaborative, low-ego, and proactive — with high standards and ownership mentality
💪 Nice to have requirements
Experience in payments, FX, or remittance
Previous founder experience
Background in data analytics or growth ops
✅ Success in the role looks like
3 Month Metrics
Deliver a full growth diagnostic by channel, market, and funnel stage
Launch first set of experiments across 1–2 key acquisition or conversion levers
Finalise hiring plan for immediate growth needs and close first hire
Establish operating cadence with Product, Data, and Execs
6 Month Metrics
Weekly growth sprints running with measurable learnings
First scaled experiment showing material CAC or activation improvement
Clear reporting on growth impact and roadmap for next quarter
Active contribution to strategic planning and company OKRs
⭐️ Benefits
27 Days Off Plus UK Bank Holidays: Take the time to decompress. Working at a startup is hard!
Birthday Leave: Celebrate your special day with a bonus day off to take off in that month.
Enhanced Parental Leave - We offer 16 weeks of full pay for the primary caregiver and 4 weeks of full pay for the secondary caregiver (After a 6-month probationary period)
Global Workspace: Get access to WeWork locations worldwide.
Learning Budget: Fuel your growth with $1000 annually for learning and development.
Sarabi: Themed snacks and Friday lunch focused on building great working relationships with the team.
Monthly Socials: Join fun social events every month for great times.
Free Coffee: Enjoy barista-style coffee at your fingertips.