Operations Manager
Operations Manager at Sirdab — SA, US
- Company: Sirdab
- Location: SA, US
- Employment type: FULL_TIME
- Posted: 2026-07-17
About this role
Sirdab is a tech-ops focused startup offering cloud warehousing and transportation / logistics solutions. We have built an end-to-end logistics platform that allows businesses to acquire dry, ambient, chilled and frozen warehousing space within 48 hours as well as manage, optimize and distribute inventory via a single platform. We are empowering businesses to expand and thrive by offering state-of-the-art logistics services–warehousing, freight, and distribution–through a fully integrated platform that is accessible precisely when and where they need it.
Responsibilities
Implement processes in a rapidly growing and changing environment
Conduct process reviews to identify opportunities for improvement
Identify areas of opportunity to automate and scale our current processes
Build, own, and scale our labor planning process, providing the business with accurate labor targets and forecasts in partnership with Talent Acquisition
Translate data into actionable insights for the stakeholders
Automate reporting for tracking business metrics
Consolidating data and building custom reports
Own the process of uploading client data into our software platform and be responsible for data accuracy and timeliness
Create and/or revise SOPs
Understand drivers, impacts on critical influences on business dynamics and productivity
Communicate with Sirdab clients and operations team regarding orders, inventory, reports, and all applicable account requests
Ensure all account SLAs are adhered to
Review and approve account invoices
Monitor and be able to speak to warehouse activity for owned accounts
Manage data tracking tools for data analysis, identifying trends, and report purposes
Requirements
4+ years experience in an operations role
Strong written & verbal communication skills
Passionate attention to detail – able to work meticulously and quickly
Strong multi-tasking skills; capable of juggling multiple projects at once
Capable of handling the pressure of accelerated deadlines and numerous ad hoc requests
Flexibility concerning hours & shifts
Must be willing to reside in Saudi Arabia / UAE
Why Join Sirdab?
We are at the beginning of a remarkable journey to revolutionize the logistics industry in the MENA region. Recently part of the Y Combinator W23 batch and backed by leading investors, we are relentlessly striving to broaden our reach throughout the region while simultaneously increasing the value we deliver to our stakeholders. As a result, we are constantly seeking exceptional, determined, and innovative individuals to join us in our efforts to foster the next wave of innovation in logistics. If you are driven by the prospect of tackling complex challenges and making a long-lasting impact, Sirdab is the ideal place for you.